FAQ

Exalted life, past the shorelines

FAQ

Exalted life, past the shorelines

IS THE CONTEST OPEN FOR USERS OUTSIDE THE UAE?

People from outside the UAE can enter but the boat can only be used within the UAE. The services provider will allocate trips to be booked in advance to make sure all the winners have the chance to enjoy the prize.

WILL I NEED TO PAY ANY RENTAL FOR THE CLAIMED PRIZE?

The grand prize opportunity to enjoy the luxurious boat for the winner will be complimentary, subject to compliance to terms. No rental shall be charged to the winner.

CAN I RIDE THE BOAT TO DUBAI MARINA OR DIFFERENT LOCATIONS AROUND THE UAE?

The trips will be organised in advance with the service provider, all within the UAE.

CAN I STAY IN THE BOAT OVERNIGHT?

The grand prize is the opportunity to enjoy the boat during the day. To enjoy the use of the boat, the winner must follow the terms which will be issued.

CAN I LEASE THE BOAT FOR RENT TO OTHERS IN DUBAI OR UAE?

The grand prize can only be redeemed for the winner. If space is available on the boat they may be able to take guests on the boat trips. However, the winner is not authorized to commercially lease or rent the luxury boat.

DIVING CONTEST

WHAT IS THE 2ND MIRARRI CONTEST ABOUT?

The 2nd Mirarri contest is where two competing teams shall dive into the UAE waters to locate the hidden keys in the ocean. Our online community also have a unique opportunity to win in this contest. Vote for any of the two competing teams. All those who will have voted for the winning team will be part of a raffle draw. The winner of the raffle will be offered access to a luxurious boat for an entire year.

HOW TO PARTICIPATE IN THE CONTEST?

Users first need to register and create an account. Once they have created an account and are logged in, the website interface will guide them through the contest. Users need to add their votes to predict which of the two teams will discover the key. Users who voted for the winning team will be part of a raffle draw. The winner of the raffle will be offered a free trip to the sea.  And a 3-day free-diving course if they would like it.

HOW TO VOTE FOR A TEAM?

Users first need to register and create an account. Once they have created an account and are logged in, the website interface will guide them to the voting page where both competing teams will be displayed. Users need to add their votes to predict which of the two teams will discover the key. Users who voted for the winning team will be part of a raffle draw. The winner of the raffle will be offered access to a luxurious boat for an entire year.

WHEN WILL VOTING BEGIN AND END?

Voting for the contest will begin in April 2023 (dates TBA) and end 2 weeks later. Users who voted for the winning team will be part of a raffle draw, subject to compliance with the terms and conditions.

CAN I CHANGE MY VOTE?

Votes once submitted can not be altered. Please submit your final vote after careful consideration.

WHAT IF MY TEAM DOESN’T WIN?

The votes are meant to encourage and cheer on the competing teams. However, if your chosen team does not win, there will be no prize claim.

WHAT HAPPENS WHEN MY TEAM WINS?

If the team you voted for, locates the key and is declared the winner, your user ID will be included in a raffle along with all the other users who voted for the winning team.

WHEN WILL THE DIVING HAPPEN?

The schedule and details for the diving expedition will be shared on our website and social media. Stay tuned for more updates.

CAN I JOIN THE DIVERS?

If you would like to join the diving team you can email us to request this, however, there is no obligation on the company to accept.

CAN I WITNESS THE DIVING EXPEDITION?

The online community can view the expedition through our social media platforms where the dive will be streamed.

HOW CAN I INCREASE MY CHANCES OF WINNING?

In order to ensure fair play, each user is only allowed one entry into the contest to vote for one of the two competing teams. Users who voted for the winning team will be part of a raffle draw.

HOW MANY TIMES CAN I VOTE?

Each user can only submit one vote to ensure fair play.

WHEN WILL THE RAFFLE DRAW HAPPEN?

The date for the raffle draw shall be in May 2023 exact dates to be announced on Mirarri’s official social media accounts.

POST LAUNCH

WHAT TYPES OF BOATS AND YACHTS ARE AVAILABLE?

Mirarri has a range of leisure and luxury boats and yachts. Explore our fleet using the website interface.

HOW DO I GET IN TOUCH WITH THE MIRARRI TEAM?

Visit the Mirarri website, call us or leave your contact details. And we will contact you with further information.

CAN I CHOOSE PICKUP AND DROP-OFF POINTS?

Please speak to our Customer Service team at the time of booking because pick-up and drop-off points are subject to boat-type and availability.

CAN I BRING MY OWN FOOD AND DRINKS ONBOARD?

Please speak to our Customer Service team at the time of booking to enquire about the food and beverages allowed on board.

IS THERE A LIMIT ON THE MAXIMUM NUMBER OF GUESTS ALLOWED?

The capacity for each boat is different, please confirm the capacity for your chosen boat with our team upon booking.

IS THERE AN AGE RESTRICTION FOR BEING ONBOARD?

All bookings require the customer to be of at least 18 years of age or accompanied by a legal guardian.

ARE ANY WATER SPORTS AND EQUIPMENT INCLUDED?

No, each package only includes the boat, all other services/equipment are additional and to be evaluated separately.

ARE THERE RESTRICTIONS REGARDING WHERE THE YACHT CAN BE TAKEN?

All boats must be moored within the UAE waters at all times and any other restrictions shall be communicated during booking.

IS INSURANCE COVERAGE INCLUDED?

Unless explicitly mentioned, the packages do not include insurance coverage.

WHAT HAPPENS IF THERE IS BAD WEATHER ON THE DAY OF MY BOOKING?

In case of adverse weather conditions on the day of your booking, please contact our staff at the earliest on the provided contact details.

WHAT ARE THE EMERGENCY FACILITIES AVAILABLE ONBOARD?

Emergency services are subject to availability on different boats. Please confirm with our team at the time of booking.

Tel:  +971 4251 6444  Email:  info@mirarri.com

Ruby Building, Office 103, Umm Al Sheif,
Sheik Zayed Road, Dubai

Tel:  +971 4251 6444  Email:  info@mirarri.com

Ruby Building, Office 103, Umm Al Sheif,
Sheik Zayed Road, Dubai